In The News

April 19, 2022 SPI Software has announced with ConnectionsGRP the inclusion of WhatsApp™ into SPI Connect™, SPI’s new cloud-native, hyperscale digital communications and messaging platform for the timeshare/vacation industry. WhatsApp is a cross-platform instant messaging service for mobile devices that relies on the internet for the transmission of messages. WhatsApp is the most-used mobile messenger app worldwide, with approximately two billion monthly active users sending over 100 billion messages daily, representing an untapped guest communication tool for the timeshare/vacation industry.

SPI Software now becomes the Rrst vacation ownership-focused application software provider worldwide to fully incorporate WhatsApp™ into its systems, paving the way for international travelers to send messages to guests via text from any mobile device, analyze data, and conduct conversations, whether traveling domestically or abroad. Incorporating WhatsApp™ into SPI Connect™ allows a WhatsApp message to be triggered from within SPI and conduct a conversation over WhatsApp, utilizing ConnectionsGRP’s CPaaS platform.

“By their very nature, timeshare owners are travelers,” said Gordon McClendon, CEO of SPI Software. “The timeshare industry has long been a global one, with a large percentage of owners and guests international travelers. With SPI providing timeshare owners a seamless process for international communications via WhatsApp, we are opening new channels for global travelers, providing an exciting beneRt to our clients.”

“We look forward to providing technology solutions for Coconut Palms,” added David Callaghan, Sales Manager, “SPI has the unique capability of handling all sized properties, large or small, like Coconut Palms and SuniSands. Our software implementation will include assistance with property management, reservations, bookings, maintenance fees, owners’ financial obligations, and inventory control – everything they need in the management of their resort. After 44 years in the timeshare industry, we have learned that our software isn’t just about superb technology; it’s about helping people. That’s what we are all about at SPI Software.”

Added Gordon McClendon, SPI Software CEO, “Since our formation in 1978, SPI Software has remained the primary supplier to hospitality properties by providing world-class software solutions and exceptional customer service. Our clients do not need to adapt their business to our software; we customize our software to their unique needs. Everything you could imagine you would need, has already been built over the last four decades, indicative of our flexibility to adapt to constant changes in software advancements.”

Following Facebook and YouTube, WhatsApp is the third most-popular social network worldwide, used in over 180 countries and statistically the most popular messaging application in all but 25 of these countries. A signiRcant 95% of social media users in Mexico are WhatsApp users. In the UK, more than 75% of the active users accessed WhatsApp every day in 2021.

“Many software providers believe communication processes are separate from application software providers. ConnectionsGRP has exclusively partnered with SPI because of Gordon McClendon’s vision of fully appreciating the strategic importance of incorporating communication channel for global travelers like WhatsApp, providing unique communication tools only available to SPI’s customers,” said Anthony

For more information about SPI Software and its range of innovative solutions, please visit www.SPISoftware.com. Connect with SPI Software on LinkedIn.

About SPI Software
SPI Software is a leading provider of innovative software solutions for the vacation ownership industry. With over 45 years of industry experience, SPI Software has established itself as a trusted partner for resorts, timeshares, fractional properties, and vacation clubs worldwide. By leveraging advanced technologies, SPI Software empowers its clients to optimize operations, drive revenue growth, and deliver exceptional customer experiences.

Media Contact:
Marge@LennonCommunications.com
for SPI Software
239-841-0553
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