In The News

April 18, 2022

SPI Software Announces Inclusion of WhatsApp™ Messaging into SPI Connect™

April 18, 2022 SPI Software has announced with Connections GRP the inclusion of WhatsApp™ into SPI Connect™, SPI’s new cloud-native, hyper scale digital communications and messaging platform for the timeshare/vacation industry. WhatsApp is a cross-platform instant messaging service for mobile devices that relies on the internet for the transmission of messages. WhatsApp is the most-used mobile messenger app worldwide, with approximately two billion monthly active users sending over 100 billion messages daily, representing an untapped guest communication tool for the timeshare/vacation industry.

SPI Software has now become the first vacation ownership-focused application software provider worldwide to fully incorporate WhatsApp™ into its systems, paving the way for international travelers to send messages to guests via text from any mobile device, analyze data, and conduct conversations, whether traveling domestically or abroad. Incorporating WhatsApp™ into SPI Connect™ allows a WhatsApp message to be triggered from within SPI and conduct a conversation over WhatsApp, utilizing Connections GRP’s CPaaS platform.

“By their very nature, timeshare owners are travelers,” said Gordon McClendon, CEO of SPI Software. “The timeshare industry has long been a global one, with a large percentage of owners and guests international travelers. With SPI providing timeshare owners a seamless process for international communications via WhatsApp, we are opening new channels for global travelers, providing an exciting benefit to our clients.”

“Many software providers believe communication processes are separate from application software providers. Connections GRP has exclusively partnered with SPI because of Gordon McClendon’s vision of fully appreciating the strategic importance of incorporating communication channels for global travelers like WhatsApp, providing unique communication tools only available to SPI’s customers,” said Anthony

For more information about SPI Software and its range of innovative solutions, please visit www.SPISoftware.com. Connect with SPI Software on LinkedIn.

About SPI Software
SPI Software is a leading provider of innovative software solutions for the vacation ownership industry. With over 45 years of industry experience, SPI Software has established itself as a trusted partner for resorts, timeshares, fractional properties, and vacation clubs worldwide. By leveraging advanced technologies, SPI Software empowers its clients to optimize operations, drive revenue growth, and deliver exceptional customer experiences.

Media Contact:
Marge@LennonCommunications.com
for SPI Software
239-841-0553
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